Q. How long is the shipping time?
Please allow 1 day of processing time from the date of your order.
- An average shipping time is: 5 - 7 days business days.
Q. Will I receive a tracking number?
We provide tracking for all our orders once the product has shipped. When you receive your tracking number, go to "Track Order" page to track your order.
Q. I have entered an incorrect address.
If you have misspelt or auto-filled your address incorrectly, simply email us the correct information. Please notify us immediately at support@hcm.com. If the address in wrong, we can amend within 24 hours.
Q. I have a question that wasn't answered, can you please help?
If we still haven't managed to answer your question, please feel free to contact us at support@hcm.com or on our WhatsApp and we will do our best to reply within 48 hours.
